ISO
37120
Sustainable development of communities -
Indicators of city services and quality of life
Indicators of city services and quality of life
This standard complements the series of indicators to measure performance in communities; It includes city services and quality of life in smart cities and resilient cities.
These indicators make it possible to evaluate and, in turn, plan based on possible future needs and establish as main goals:
• Measurement of service performance management and quality over time
• Comparison opportunity to learn about performance measures
• Policy development and prioritization
These indicators make it possible to evaluate and, in turn, plan based on possible future needs and establish as main goals:
• Measurement of service performance management and quality over time
• Comparison opportunity to learn about performance measures
• Policy development and prioritization
Scope:
• Indicators that can be added to very large administrative areas
• Applicable to the evaluation of the efficiency of the city's resources
• Together with other indicators, it allows a more comprehensive and holistic approach to the analysis of sustainability
• Indicators that can be added to very large administrative areas
• Applicable to the evaluation of the efficiency of the city's resources
• Together with other indicators, it allows a more comprehensive and holistic approach to the analysis of sustainability